MISSION STATEMENT
will position itself regionally
as a leading health care
provider through the delivery of
health care products, value
added services, and quality
processes designed to integrate
customer needs within the full
continuum of care.
COMPANY PROFILE
BHS
has never lost sight of this
mission. Since its inception in
1977,
BHS
has grown its medical/surgical
distribution business through
diverse product offerings,
supply chain management,
technological solutions and
service. Now entering their 30th
year,
BHS
sales will exceed $90 million
and they have been named the
prime vendor of medical supplies
to over 50 health care
organizations throughout the
Northeast. The scope of services
now include: hospitals, skilled
nursing, home health, durable
medical and pain management.
BHS
continues to provide the latest
logistics and information
technology solutions in order to
assist our customers and
suppliers in reducing cost from
the supply chain. Our continued
evolution will allow us to
provide health care providers
with the best products and
services in our region.
BHS
understands the financial
restraints placed on Health Care
Organizations (HCO). One of the
primary goals is to offer
programs that can save the HCO
dollars, while not compromising
clinical outcomes. Many
distributors focus on
private-label products, whereas
BHS
works to lower costs with
brand-name products that HCO’s
have come to trust.
As an authorized distributor
for both Novation and Premier,
as well as being a shareholder
within NDC (National
Distribution & Contracting),
BHS
has been able to deliver
extremely competitive pricing to
the region. In many cases, this
allows smaller HCO’s, such as
rural nursing homes, the ability
to achieve pricing on supplies
equal to that of a large urban
hospital.
THE FUTURE
The
BHS management team,
lead by Michael J. Burke,
Chairman, has placed the
emphasis on continually looking
for ways to improve service
levels while, at the same time,
bolstering operational
efficiencies. This began in July
2003, when
BHS
installed a Warehouse Management
System (WMS) which relies
heavily on radio-frequency
handhelds and a system-directed
stock put away process. The net
result has been a significant
increase in productivity and
reduction of processing errors.
In addition,
BHS
has invested in state-of-the-art
technology for its entire sales
force. Each sales representative
has been equipped with a tablet
PC selling system giving them
daily account information
pertaining to pricing, sales
history and service levels. This
tool has enhanced customer
relationships by allowing the
sales rep to answer questions
quickly and authoritatively.
My focus from the
beginning has always
been to make BHS the
best company it could
possibly be. I think
this is done through
relationships. At the
end of the day, our
pricing will be
extremely competitive,
the service fill rates
will be excellent and
the technology will be
progressive. However, if
we don’t have the
relationships, and
listen to our customer’s
needs, then we have
nothing at all. This
central emphasis will
differentiate us from
the competition. I
believe that today, 30
years into our
existence, we have not
lost that focus.
-Michael J. Burke
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