is equipped to provide a full
range of Distribution Services.
We are committed to meeting your
requirements through innovative
programs and systems designed to
be implemented, measured, and
continually improved upon
through a Total Quality
Management Process (TQMP).
Order
Methods
We can accept orders placed via
phone, fax or email. We have
recently enhanced our
Exchange
web order entry system.
Customers will be able to place
orders, search for products,
view sales history, and get
confirmations in 5 minutes! If
you are not already a using
Exchange,
click here to find out
more.
Customer Service
On-site customer service with
multiple years of combined
experience available TOLL FREE 1
(800) 724-0530. Our staff is
available from 8am until 5pm,
Monday through Friday and will
be readily available to discuss
product information, order
tracking, pricing comparisons,
and product substitutions.
Delivery
We are committed to being the
most flexible distributor on the
market today. Our logistics
team, in conjunction with Ryder
Logistics Management, will
analyze your individual facility
prior to the first order
shipment. We have now become a
24 hour - 7 day a week
operation. Because of this, we
are confident that we can
establish a delivery schedule
that will meet your needs.
Software Solutions
-
has remained an industry leader
with E-commerce through partners
such as Global Healthcare
Exchange (GHX) and Neoforma. We
have successfully integrated
order transmissions directly
from the HCO’s materials
management system to our
internal order process.
- Exchange
- one of the most versatile and
user-friendly web order sites
available on the market today
- Cap-ture Care – an inventory
management software package
utilizing bar-code technology
- Inservice Tracking Program (ITP)
– designed specifically for
SNF’s to track their scheduled
Inservices in a concise manner
- Resident Incident Tracking (RIT)
– Ideal for a nursing facility
looking to capture and condense
all of the resident incident
information for a specified
period of time
Logistics Solutions
- Activity-Based
Management (ABM) – allowing hospitals
to control their
distribution fees
- Just-In-Time (JIT)
delivery
- Stockless – low unit of
measure direct to a
department/unit
- Customized invoice/packing
slip and reporting solutions
- Resident Specific Delivery
System - Third Party Program
- Home Health Agency -
direct delivery service
